INFORMATION THAT YOU PROVIDE TO US DIRECTLY

This is information that you provide to us with your consent for a specified purpose, including:

• Individual or Company contact information, including any information allowing Spectrum Innovations to contact you or a representative in person (e.g. name, office, home or (e)mail address, and phone number);

• Demographic information, including date of birth, age, gender, location (e.g. zip code, city and state and geo-location), medical or lifestyle information;

• Payment information (e.g. credit card number, expiration date, billing address);

• Account login information, including any information that is required for you to establish a user account with Spectrum Innovations (e.g. login ID/email, user name, password and security question/answer);

• Patient information, medical history and prescription orders indicated in submitted prescription orders

• Patient feedback, including customer information that you share with Spectrum Innovations and its representatives about your experience in using Spectrum Innovations products and services (e.g. your comments and suggestions, testimonials and other feedback related to Spectrum Innovations products); and

• Customer-generated content, including any content (e.g. photos, videos and stories) that you create and then share with Spectrum Innovations (and perhaps others) by uploading it to an Spectrum Innovations Site.

INFORMATION THAT WE COLLECT WHEN YOU INTERACT WITH SPECTRUM INNOVATIONS SITES

We use cookies and other tracking technology which collect certain kinds of information when you interact with Spectrum Innovations.

INFORMATION COLLECTED FROM OTHER SOURCES

• We may collect information about you from other legitimate sources for the purpose of providing you with our products and services. Such sources include third party information aggregators, Spectrum Innovations promotional partners, public sources and third party social networking sites with whom you have given consent for the disclosure of information relating to you and where otherwise lawfully permitted. Such information may include:

• customer contact information; and

• any customer information that is part of your profile on a third party social network (e.g. Facebook) and that you allow that third party social network to share with us (e.g. name, email address, gender, birthday, city, profile picture, user ID, friend list). You can learn more about the information that we may obtain about you by visiting the website of the relevant third party social network.

AFFILIATES

Spectrum Innovations may provide your customer information to its affiliates or related companies for legitimate business purposes.

SERVICE PROVIDERS

Spectrum Innovations may engage service providers, agents or contractors to provide services on its behalf, including to administer Spectrum Innovations. Sites and services available to you. These third parties may come to access or otherwise process your customer information in the course of providing these services.

Spectrum Innovations requires such third parties, who may be based outside the country from which you have accessed the Spectrum Innovations Site or service, to comply with all relevant information protection laws and security requirements in relation to your customer information, usually by way of a written agreement.

PARTNERS AND JOINT PROMOTIONS

Spectrum Innovations may run a joint or co-sponsored program or promotion with another company and, as part of your involvement in the activity, collect and use your customer information.

Your customer information will only be shared with another company if you have opted in to receive information directly from that company.

Spectrum Innovations encourages you to read the privacy notice of any such company before sharing customer information. If you do not want your customer information to be collected by or shared with a company other than Spectrum Innovations, you can always choose not to participate in such activity. If you do opt-in to communications from such a company, remember that you always have the right to opt-out and you would need to contact that company directly to do so.

LEGAL REQUIREMENTS AND BUSINESS TRANSFER

Spectrum Innovations may disclose your customer information if it is required to do so by law or if, in Spectrum Innovations’s good faith judgment, such legal disclosure is reasonably necessary to comply with legal processes or respond to any claims.

In the event of a full or partial merger with, or acquisition of all or part of Spectrum Innovations by another company, the acquirer would have access to the information maintained by that Spectrum Innovations business, which could include customer information.

WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

HOW AND WHY DO WE USE COOKIES?

We use cookies to improve the use and functionality of Spectrum Innovations Sites and to gain a better understanding of how visitors use Spectrum Innovations Sites and the tools and services offered on them. Cookies help us tailor Spectrum Innovations Sites to your customer needs, to improve their user-friendliness, gain customer satisfaction feedback and to communicate to you elsewhere on the internet.

MANAGE YOUR COOKIES/PREFERENCES

You should ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to have cookies on to use or navigate through many parts of Spectrum Innovations Sites although you may not have access to all the features on Spectrum Innovations Sites if you do so. See the ‘help’ button on your browser (e.g. Internet Explorer, Firefox, Chrome) for how you can do this. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.

Additionally, where available, you can exercise your choice in allowing for cookies to be placed on your computer or to opt-out of cookies.

INFORMATION SECURITY

In order to keep your customer information secure, Spectrum Innovations has implemented a number of security measures, including:

• Secure operating environments – Spectrum Innovations stores your information in secure operating environments and only accessible to Spectrum Innovations employees, agents and contractors on a need-to-know basis. Spectrum Innovations also follows generally accepted industry standards in this respect.

• Encryption for payment information – Spectrum Innovations uses industry-standard encryption to provide protection for sensitive financial information, such as credit card information sent over the Internet (e.g. when you make payments through Spectrum Innovations’s online assets).

• Prior authentication for account access – Spectrum Innovations requires its registered customers to verify their identity (e.g. login ID and password) before they can access or make changes to their account. This is aimed to prevent unauthorized accesses.

• Please note that these protections do not apply to customer information you choose to share in public areas such as on community websites.

RETENTION

Spectrum Innovations will only retain your customer information for as long as it is necessary for the stated purpose, taking into account also our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws.